Visitor Information Desk
Visitor Information Desk The information desk is the museum’s primary welcome area. Our visitor services team provides personalised assistance to help each visitor plan their visit according to their interests and the time available.
In this space, you can:
- Obtain information about opening hours, admission fees and ticket options.
- Learn about the temporary and permanent exhibitions.
- Find out about cultural activities, guided tours and educational programmes.
- Request additional tourist information about the surrounding area.
Our goal is to provide friendly and professional service that ensures an enriching experience from the very beginning of your visit.
Lockers
For greater convenience, the museum provides lockers where visitors can store handbags, backpacks, umbrellas and other personal belongings.
This service not only enhances the visitor experience by allowing for a more comfortable visit, but also contributes to the proper conservation of the works on display by ensuring a safe environment for the artistic heritage.
The lockers are easy to use and museum staff are available to assist if needed.
Accessible Museum
The Goya Museum is committed to universal accessibility and continuously works to ensure that everyone can enjoy art on equal terms.
Among our accessibility measures are:
- Accessible entrances for visitors with reduced mobility.
- A lift providing access to all floors of the building.
- Accessible restroom facilities.
- Spacious areas that facilitate movement throughout the museum.
- Support resources designed to enhance understanding and enjoyment of the museum’s content.
We believe that culture is a right and work to remove physical and sensory barriers, providing an inclusive and welcoming experience for all visitors.
Museum Shop
The Goya Museum Shop is a space dedicated to cultural outreach. Here, visitors will find a carefully curated selection of products related to the life and work of Francisco de Goya, the history of art, and the museum’s exhibitions.
Among the items available are:
- Exhibition catalogues and specialised publications.
- Art and history books.
- Reproductions and art prints.
- Design objects inspired by Goya’s works.
- Stationery items and exclusive souvenirs.
The shop extends the museum experience, allowing visitors to take home a meaningful memento or deepen their understanding of the artist and his historical context.
Event Management
The Goya Museum offers companies, institutions and private individuals the opportunity to host events in an artistic and heritage setting of exceptional value.
Our spaces are ideal for:
- Corporate events and presentations.
- Conferences and professional gatherings.
- Cultural events and meetings.
- Institutional receptions.
- Private visits and events.
The museum team provides advice and support in the planning and coordination of each event, adapting the spaces to the specific requirements of every proposal while ensuring the preservation and respect of the museum's artistic heritage.
For information regarding availability, technical specifications and venue hire conditions, please contact the museum’s events management department through the museum’s official channels.
